The buzz in the Disneyverse today is that Disney’s policy regarding outside vendor delivery procedures for ECV's and strollers is changing.
According to Orlando Stroller Rentals, customers who have placed a stroller rental reservation before November 2nd, 2019 for travel before or after November 2nd will be able to pick up their rented strollers from Bell Services at their Walt Disney World resort as usual. For stroller rentals placed after November 2nd, 2019, customers will have the choice to pick up and return rented strollers at Orlando Stroller Rentals’ store or at their counter at Orlando International Airport. Customers will also be able to arrange for a personal meet and greet delivery at their Walt Disney World resort.
Buena Vista Scooter Rentals have commented that their team is still working with Disney to iron out specifics regarding the new policy. At this time, they have heard from Disney that the policy change date will be October 1st, not November 2nd. October 1st is the original date issued by Disney. For rentals placed after October 1st, Buena Vista Scooter Rentals customers will have the choice to arrange a meet and greet pick up and return or drop the rented item off at their store. The Buena Vista Scooter Rentals store is located between Universal Studios and Orlando International Airport.
From what I understand, this policy change potentially applies to deliveries from all outside vendors.
If you have any questions regarding a rental reservation and Disney’s new policy, please reach out to your specific vendor.
We will report on further details as we receive them.
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